Privacy Policy

Last updated: July 2026

This Privacy Policy explains what information may be collected through this website, how it is used, and your rights regarding your personal data.

This website is committed to protecting your personal information and handling it responsibly in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Data (Use and Access) Act 2025 (DUAA) where applicable.

Who We Are

This website is owned and operated by Cicely Balston, a freelance mastering engineer.

If you have any questions about this Privacy Policy or how your information is handled, you can get in touch using the contact details provided on this website.

What Information We Collect

If you contact us through the website's contact form, we may collect:

Your name
Your email address
Any information you choose to include in your message

You are under no obligation to provide this information, but it is needed if you would like a response to your enquiry.

How Your Information Is Used

Your information will only be used to:

Respond to your enquiry
Communicate with you about the services you have asked about
Provide customer support where required

Your information will never be sold, rented or shared with third parties for marketing purposes.

How Your Information Is Stored

Reasonable steps are taken to keep your personal information secure.

Messages submitted through the contact form may be stored in email accounts or website systems for as long as necessary to respond to your enquiry or maintain business records.

Cookies

This website may use essential cookies to help it function correctly.

If analytics or other non-essential cookies are added in the future, this Privacy Policy will be updated accordingly.

Your Rights

Under UK data protection law, you have the right to:

Request access to the personal information held about you
Ask for incorrect information to be corrected
Request that your personal information is deleted where appropriate
Object to or restrict certain types of processing

To exercise any of these rights, please get in touch using the contact details on this website.

Third-Party Services

This website may contain links to third-party websites. Once you leave this website, we are not responsible for the privacy practices or content of those external websites.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page with the updated revision date.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact Cicely: cicely@newground.audio